ERRR: The domain resolves to another IP address ... Please correct DNS Settings - received when add |
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Symptom, You receive the following error when adding a domain to the control panel (for customers with multi-domain plans): "The domain resolves to another IP address ... Please correct DNS Settings."
Answer: This is actually not an error... it's just a notification. It's telling you that you're setting up a domain on serverA, but DNS current points that domain to serverB. Typically, in this scenario, you're moving the domain from one location (either another server with us, or completely from another hosting provider), and you're already aware that the domain is pointing somewhere else. Again, this is just meant as an "fyi", and you can click OK, and the setup proceeds and completes as normal. |
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