| What limits are there governing customer mail usage? |
Article ID:182 |
- Shared Hosting Customers
- Number of Emails sent/received
- For shared hosting customers, 3Essentials currently does not enforce a fixed limit on the number of mail messages a customer can send or receive in a given period of time, however we do monitor for excessive mailing and reserve the right to determine what is excessive, and suspend mail services or hosting services if we deem mail usage excessive or outside of our Terms of Service. Our Terms of Service are available at www.3essentials.com/tos.asp and outline what is and is not acceptable use.
- Maximum Message size
- The maximum message size allowed is 10MB. Please note this includes the entire email: header, subject, body as well as the attachment.
- Maximum number of recipients
- We do enforce a limit of 200 recipients per mail message.
- If you have a large number of emails to send, or a single large email distribution to do regularly (like a monthly newsletter), you can:
- configure them to send no more than 200 per hour, or...
- submit a support request before you send describing the nature of the distribution (# of emails/recipients, nature of email), and our mgmt team will review, and assuming there are no issues/concerns, we'll note this regular distribution on your account, so that when it occurs, you will not be contacted with a warning.
- Dedicated Server Customers
- By default, dedicated server customers are configured to use our same shared hosting infrastructure, and are subject to the same limits. Please contact the support team if you requirements are greater than these provided, and we will review your requirements and determine if alternatives are available.
|
| Downloads associated with this article: |
| No downloads associated with this article |
 Back
to Search or Browse |
