This article applies to the following servers only: web10, web12, web14.

Symptom: ASP.NET pages generate error conditions or do not function properly when accessed via the Plesk "SharedSSL" feature (i.e., in the httpsdocs folder).

Problem: There's an incompatibility between the way SWSoft designed the Plesk SharedSSL feature and ASP.Net security requirements.

Resolution: Currently, on the servers affected, ASP.net cannot be used in the SharedSSL functionality. Our engineering team will be looking at implementing a change in our future server builds to address this, but currently, this is unresolved.  Possible workarounds:

• Customers can implement a dedicated SSL certificate on their site, and ASP.net works fine.  If interested, please see our site or submit a support request for current pricing.  Note, dedicated SSL certs require a dedicated/unique IP address.
• Alternatively, customers can switch the affected pages to  switch to ASP, this "flaw" is unique only to ASP.net.
• Customers can request to be migrated to a newer server where this has been resolved.