| How are transfer overages handled for a multi-domain plan? | Article ID:32 |
| 3Essentials offers several multi-domain plans wherein a customer is allocated a large amount of disk space and transfer which is evenly pre-allocated to each domain included in the plan. For instance:
If a customer has the B10 plan, it currently comes with: Customers CAN change the allocations if and as they wish (up to the total amount allowed for the plan). Customers cannot change this through the control panel, and simply need to submit a Support Ticket identifying the changes they wish to be made (specify the domain name, and then the new values for disk space and/or transfer). For instance, a customer may wish to shift one domain more transfer than another: How are transfer overages handled? When a customer logs into the MyAccount section for the first time, they will be prompted to select a preference for handling transfer overages: In either condition, 3Essentials will contact the customer and notify them the domain is over it's allocated transfer limit. Additionally: For further questions/answers/details on this policy, potential new customer may submit their questions via a ticket to our SALES department. Existing customers may submit their question via our BILLING department. |
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