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Increase timeout value for email clients

Article ID: 425

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You might get a server timeout message  when you send/receive emails using email client softwares such as Outlook or Outlook Express.The error message will be usually like this:

'The operation timed out waiting for a response from the receiving (POP/SMTP) server 0x8004210a
A time-out occurred while communicating with the server 0x800ccc19'


 This usually happens if you have a slow connection (eg: dial up connection)  and  you are trying to download a message with an large attachment  file.  The server time out in most of the email client is set to 1 minute by default and this can be increased. To increase it, follow the steps below:

Outlook 2000

1. Start Outlook.
2. On the Tools menu, click Accounts.
3. Select the target account, and then click Properties.
4. Click the Advanced tab.
5. Gradually increase the server time-out setting until the problem is resolved.
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Outlook 2002 and Outlook 2003

1. Start Outlook.
2. On the Tools menu, click E-mail Accounts.
3. Click View or change existing e-mail accounts, and then click Next.
4. Click your account, and then click Change.
5. Click More Settings.
6. Click the Advanced tab.
7. Gradually increase the server time-out setting until the issue is resolved.

Outlook 2007

1. Start Outlook.
2. On the Tools menu, click Account Settings.
3. Click to select the target  account, and then click Change.
4. Click More Settings.
5. Click the Advanced tab.
6. Gradually increase the server time-out setting until the issue is resolved.

Outlook Express 5.x and 6.0

1. Start Outlook Express.
2. On the Tools menu, click Accounts.
3. Click the Mail tab.
4. Click your  account, and then click Properties.
5. Click the Advanced tab.
6. Gradually increase the server time-out setting until the problem is resolved.
 
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