Increase timeout value for email clients |
Article ID: 425 |
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You might get a server timeout message when you send/receive emails using email client softwares such as Outlook or Outlook Express.The error message will be usually like this:
'The operation timed out waiting for a response from the receiving (POP/SMTP) server 0x8004210a
A time-out occurred while communicating with the server 0x800ccc19'
This usually happens if you have a slow connection (eg: dial up connection) and you are trying to download a message with an large attachment file. The server time out in most of the email client is set to 1 minute by default and this can be increased. To increase it, follow the steps below:
Outlook 2000
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1. |
Start Outlook. |
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2. |
On the Tools menu, click Accounts. |
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3. |
Select the target account, and then click Properties. |
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4. |
Click the Advanced tab. |
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5. |
Gradually increase the server time-out setting until the problem is resolved. |
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Outlook 2002 and Outlook 2003
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1. |
Start Outlook. |
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2. |
On the Tools menu, click E-mail Accounts. |
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3. |
Click View or change existing e-mail accounts, and then click Next. |
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4. |
Click your account, and then click Change. |
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5. |
Click More Settings. |
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6. |
Click the Advanced tab. |
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7. |
Gradually increase the server time-out setting until the issue is resolved. |
Outlook 2007
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1. |
Start Outlook. |
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2. |
On the Tools menu, click Account Settings. |
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3. |
Click to select the target account, and then click Change. |
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4. |
Click More Settings. |
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5. |
Click the Advanced tab. |
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6. |
Gradually increase the server time-out setting until the issue is resolved. |
Outlook Express 5.x and 6.0
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1. |
Start Outlook Express. |
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2. |
On the Tools menu, click Accounts. |
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3. |
Click the Mail tab. |
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4. |
Click your account, and then click Properties. |
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5. |
Click the Advanced tab. |
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6. |
Gradually increase the server time-out setting until the problem is resolved. |
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