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ERROR: Unable to log on. Only one connection to a mailbox permitted at a time

Article ID: 439

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Symptom/Problem:

You are receiving the following error message from Outlook (or a similar message from another email client):

Receiving' reported error (0x8000CCC92): 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-Mail accounts. The server responded: -ERR Unable to log on. Only one connection to a mailbox permitted at a time."

Resolution:

This can be caused by a number of different scenarios.  Please submit a support request and note that you are receiving this error message, and the support team will assist you with identifying and correcting the issue.

 
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