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Getting Started With 3Essentials

Article ID: 1219

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Congratulations! You have taken the first step towards your presence on the internet with the purchase of a hosting plan with 3Essentials Hosting. This page will guide you through the steps needed to get your site up and running. If you are a new customer you should have received your welcome letter via email to the address you provided us when you signed up. If not, please contact support and ask them to re-send your welcome letter to you. Yahoo, Hotmail and AOL users, check your bulk mail folder as the welcome letter may have been delivered there.

NOTE: These instructions outline setting up your hosting account, you should already have a domain registered as this is required for your hosting account to function.


Setting up an Account for a Newly Registered Domain Name


Step 1 - DNS and Domain Registration
Since you registered your domain through our domain registrar reseller your domain name will automatically be configured to use our nameservers. It usually takes up to 72 hours for DNS to replicate and make your domain available on the internet.

Until DNS replicates you cannot access your website via your domain name. You will need to upload your files using the IP Address or the name of the server that is hosting your domain name. This is covered in Step 2 and is temporary until DNS replicates.

Step 2 - Uploading Your Files
To upload files to your account you can use your FTP client. Reference your welcome letter for the appropriate credentials and the server IP to use.

1. Open your FTP Client and configured it to use the IP Address or server name for your hosting plan. This information is found in your welcome email.

2. Once you connect to the FTP server with your FTP Client, change directory to the httpdocs folder and then upload your files.
Note: You must first change directory to httpdocs, then upload. You cannot upload into the root directory.

3. Make sure to replace the index.html file that is located in the httpdocs folder with your own index.html file, as this is the default document for your web site.

That's it! you're done, your pages are now available and you can preview them at: http://xxx.xxx.xxx.xxx/yourdomain.com, where xxx.xxx.xxx.xxx= the IP Address of your web server and yourdomain.com= your domain name.

Step 3 - Create Email Accounts
1. Login to your PLESK Control Panel. Reference your welcome email for the username and password to use.
2. Once logged in, click on your domain name
3. Click The Mail Icon
4. Fill in all fields, making sure to check the mailbox checkbox.

Once you transfer your domain over to us, you will be able to read email via the web at http://webmail.yourdomain.com

Configure Outlook Express / Outlook

You can go ahead and configure Outlook Express to retrieve your email. If DNS hasn't replicated you can use the server address instead of mail.yourdomain.com. To determine your server address reference your welcome letter and look for the section "Server name to use until DNS has replicated:".

Moving From Your Current Hosting Provider to 3Essentials
The steps outlined below will guide you through the process of uploading your web pages and creating any mailboxes so that you can prepare your site before you transfer your domain name to us. This will decrease the chance of downtime while moving from your old hosting provider. Do not initiate a domain transfer to us until you have completed these steps.

Step 1 - Uploading Your Files

To upload files to your account you can use your FTP client. Reference your welcome letter for the appropriate credentials and the server IP to use.

1. Open your FTP Client and configured it to use the IP Address or server name for your hosting plan. This information is found in your welcome email.

2. Once you connect to the FTP server with your FTP Client, change directory to the httpdocs folder and then upload your files.
Note: You must first change directory to httpdocs, then upload. You cannot upload into the root directory.

3. Make sure to replace the index.html file that is located in the httpdocs folder with your own index.html file, as this is the default document for your web site.

That's it! you're done, your pages are now available and you can preview them at: http://xxx.xxx.xxx.xxx/yourdomain.com, where xxx.xxx.xxx.xxx= the IP Address of your web server and yourdomain.com= your domain name.

Step 2 - Create Email Accounts
1. Login to your PLESK Control Panel. Reference your welcome email for the username and password to use.
2. Once logged in, click on your domain name
3. Click The Mail Icon
4. Fill in all fields, making sure to check the mailbox checkbox.

Once you transfer your domain over to us, you will be able to read email via the web at http://webmail.yourdomain.com

Configure Outlook Express / Outlook

You can go ahead and configure Outlook Express to retrieve your email. If DNS hasn't replicated you can use the server address instead of mail.yourdomain.com. To determine your server address reference your welcome letter and look for the section "Server name to use until DNS has replicated:".

Step 3 - Transfer Your Domain
Once you are satisfied that your site is showing correctly and you have created all mailboxes you can then transfer your domain name to us. This process usually takes about 72 hours to complete. Keep in mind that all DNS Servers on the internet have to replicated this change, so while some ISP's DNS Servers will have the correct DNS setting for your domain, others may not. Some ISP's may take longer to replicate their DNS changes and this is beyond the control of 3Essentials Hosting.
 
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