Knowledge Essentials - 3Essentials Hosting

How-To Configure my e-mail client

Article ID: 1798

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For customers hosted on our latest mal servers, the following settings can be used.

This includes mail5

All email clients, such as Outlook, Android, etc, will need to be configured with the following settings in order to be used to check email hosted with 3Essentials.  Please consult the email client's documentation for instructions on how to properly set up your email account.

User Information:

Your Name: The name of the mail user
E-Mail Address: The email address of the mail user, (ie user@yourdomain.com)
 
Logon Information:
 
User Name: Enter the full email address (For incoming and outgoing mail server)
Password: Enter the user's password (For incoming and outgoing mail server)
 
Server Information: SSL/Encryption is enabled and optional. To protect yourself, we recommend you use the SSL/Encruption settings.
 
         
Type:  POP3 or IMAP
POP3 Port: 995
IMAP Port: 993
SMTP Port: 465 for SSL or 587 for AUTH-TLS
Note: We offered port 2525 in the past for custoemrs whose ISPs would block port 25. This was a non-standard port we made available. You now have the option to use standard ports 465 or 587
Incoming Mail Server: mailXX.3essentials.com ( the server on which your mail is hosted )  
Outgoing Mail Server: mailxx.3essentials.com  ( the server on which your mail is hosted )

 

For customers host on servers web34 for Windows shared hosting and web15 and web17 for Linux shared hosting, our mail settings requirements have changed.

All email clients, such as Outlook, Android, etc, will need to be configured with the following settings in order to be used to check email hosted with 3Essentials.  Please consult the email client's documentation for instructions on how to properly set up your email account.

User Information:

Your Name: The name of the mail user
E-Mail Address: The email address of the mail user, (ie user@yourdomain.com)
 
Logon Information:
 
User Name: Enter the full email address (For incoming and outgoing mail server)
Password: Enter the user's password (For incoming and outgoing mail server)
 
Server Information: SSL/Encryption is enabled and REQUIRED.
 
Type:  POP3 or IMAP
POP3 Port: 995
IMAP Port: 993
SMTP Port: 465 for SSL or 587 for AUTH-TLS
Incoming Mail Server: webXX.3essentials.com ( the server on which your site is hosted )  
Outgoing Mail Server: webxx.3essentials.com  ( the server on which your site is hosted )

 

For customers hosted on the following servers, the settings below should be used:

Windows: web4, web6, web8, web10, web12, web14, web16, web18, web20, web22, web24, web26, web28, and web30

Linux: web5, web7, web9, web11, and web13

All email clients, such as Outlook, Android, etc, will need to be configured with the following settings in order to be used to check email hosted with 3Essentials.  Please consult the email client's documentation for instructions on how to properly set up your email account.

 

User Information:

Your Name: The name of the mail user
E-Mail Address: The email address of the mail user, (ie user@yourdomain.com)
 
Logon Information:
 
User Name: Enter the full email address (For incoming and outgoing mail server)
Password: Enter the users password (For incoming and outgoing mail server)
SSL/Encryption is NOT enabled.
 
Server Information:
 
Type:  POP3 or IMAP
POP3 Port: 110
IMAP Port: 143
SMTP Port: 25 or 2525
Certain ISP's block port 25, so use 2525 for the SMTP port. For dedicated servers, Port 2525 isn't added as an alternate port by default.  If you need us to open this port for you please submit a support ticket.
Incoming Mail Server: mail.yourdomain.com ( change yourdomain.com to your domain )  
Outgoing Mail Server: mail.yourdomain.com  ( change yourdomain.com to your domain )  

As a courtesy we have provided the following directions about how to add your account in these email clients, but we do not endorse or directly support third-party products, and we are not responisble for the functions or reliability of the email client.  The following directions are for adding a new account.  If the account already exists in your email client then simply edit the account settings to match those above.

Smart Phones/Tablets:  iPadiPhone | Android

Mac:  Entourage 2008 | Mac Outlook 2011 | Mac OS X Apple Mail

Windows: Outlook 2010 | Outlook 2007 | Outlook 2003

Windows Live Mail | Thunderbird

 
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